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ANSWERS WITHOUT THE JARGON

Good questions. Clear answers.

Learn how FinMate works, what your records mean and how to choose the right plan.

GETTING STARTED
What is FinMate?

FinMate is a personal finance organization tool for recording expenses, making monthly budgets, planning commitments and tracking financial goals.

Does FinMate connect to my bank?

No. FinMate uses information you enter or import. You do not need to share bank credentials.

Can I use FinMate for free?

Yes. Free includes the essential organization features, subject to plan and usage limits. Compare the plans for more information.

How do I get started?

Create an account, verify your email and start by setting a monthly budget. Then add the expenses you want to track.

PLANNING AND INSIGHTS
Can I change my monthly budget?

Yes. Set a default monthly budget and change individual months when needed.

How do recurring expenses work?

You can record repeat commitments and view relevant upcoming expenses in your plan.

Does FinMate predict my bank balance?

No. Forecasts use available spending records and commitments, not live bank balances or income feeds. They are estimates, not guarantees.

Can I import expenses?

Supported CSV import workflows are available according to your account features and eligibility. Review the import instructions before uploading a file.

PRIVACY AND AI
What happens to my bank credentials?

FinMate does not request your online banking username or password for account synchronization.

What is Privacy Mode?

Privacy Mode helps mask sensitive amounts in parts of the interface when someone else might see your screen.

Does AI Coach use my data automatically?

No. AI Coach is optional, requires an eligible Pro entitlement and explicit consent, and is used when you request guidance.

PLANS AND SUPPORT
What is included in Pro?

Pro adds eligible planning and insight tools. Pricing, feature availability, trials and limits are shown in your account.

Can I change plans?

Plan changes are managed inside your account and are subject to the current subscription lifecycle and billing availability.

How do I contact the team?

The public contact form is temporarily unavailable. You can still review these questions while contact delivery is being configured.

STILL EXPLORING?

Get to know what FinMate can do.

Browse the features or check the differences between Free and Pro.